HIREDby em
For the outfits worth going out for.
- From $40
- No bond
- Dry cleaning included
- Adelaide try-ons
- Express postage Australia-wide
Shop the rack
Shop by occasion
How hiring works
Found something you love? Choose your piece, check it’s available for your date, and book online. You can also book a free in-person try-on at Glenalta before your event.
Browse the rack
Browse the collection or shop by your event date.
Try it on
Not sure on the fit? Book a free in-person try-on at our Glenalta location and try as many pieces as you like. Need another option? Send us a DM on Instagram and we’ll see what we can arrange.
Wear it
Picked up or posted to you, cleaned and ready.
Send it back
Drop it back or post it after your hire. We’ll take care of the cleaning.
FAQs
How do I book a dress?
Browse the rack or search by your event date to find an available piece. If you’d like to check the fit first, you can book a free in-person try-on at Glenalta. Your hire is secured once your booking has been completed and paid in full.
How long can I hire a dress for?
The standard hire period is 3 to 4 days. A weekend hire can be collected from Thursday or Friday and is due back by 5pm Monday. A weekday hire (Monday to Thursday) is due back by 5pm the following day. If you require a longer hire, please message us on Instagram @hiredby.em.
What if the dress doesn't fit?
We always recommend checking the sizing and fit notes on each piece before booking. If you’re local, you’re also welcome to book a try-on first.
Where is Adelaide-based pickup located?
Local pickup is from Glenalta, SA. Full pickup details are sent through once your booking is confirmed. Message us at @hiredby.em on Instagram if this location doesn't work for you.
Do I need to clean the dress before returning it?
Nope - cleaning is included in your hire. Just return the piece as it is and we’ll take care of the rest.
What happens if I stain or damage the dress?
Accidents happen, so don’t panic! Please let us know as soon as possible (message us on Instagram @hiredby.em) and avoid trying to clean or repair the piece yourself. Depending on the damage, additional cleaning or repair fees may apply.
What happens if I return a dress late?
Please let us know as soon as possible if you think your return will be late! Late returns may incur a fee, especially if the piece is booked again straight after.
When will my dress arrive?
Postal hires are sent via Australia Post Express ahead of your event. When booking, simply choose your event date and we’ll work out the dispatch timing for you. We require at least 6 business days before your event to allow enough time for delivery.
What is your cancellation and refund policy?
For Adelaide-based hires, cancellations made more than 48 hours before your hire starts are eligible for a full refund. Cancellations within 48 hours receive store credit instead. For postal hires, cancellations must be made before the dress has been dispatched. Once a postal order has been sent, it can no longer be cancelled. All cancellations must be made via Instagram DM to @hiredby.em.
How do I return my hire?
For Adelaide-based hires, simply drop your piece back to Glenalta by the return time provided. Postal hires should be returned via Australia Post Express using the return satchel included with your order and lodged on the next available business day after your hire. Any issues or delays please message us at @hiredby.em on Instagram!